OOB Business Rules not working when I create a Appendix HR Case.

[NagaBargav]

- We have created UI Action for Appendix case creation in a Parent HR Case.

- There are 2 OOB Business Rules which are running on Appendix Case Creation, which are working fine when an Appendix case is created from the "Lifecycle Event".

- Both these OOB Business Rules are not running when I create Appendix Case from the "UI Action". Same Business Rules are working fine when I impersonate some other User.

Did someone face this earlier and is there any cause for this?

[Sandeep Rajput]

@NagaBargav Could you please check if you are using setWorkflow(false) while creating the Appendix Case:? If yes then setWorkflow(false) will not let those business rule get called.