Pass variable to show on Catalog Item
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11-08-2024 10:04 AM
I have an HR Case record that will have a child HR Task generated via Flow. This HR Task will be a catalog item to be completed from the Service Portal. Is there a way to pass data/fields from the parent HR Case so they can be utilized on the child HR Task catalog item?
Thank you
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11-08-2024 10:20 AM
You should be able to dot-walk into the HR Case via the data pills in Flow Designer. The Parent field on the HR Task will be the HR Case record.
Although I'm not entirely sure what you mean when you say the HR Task will be a catalog item. I've never seen that done before.