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HR Agent Workspace - Inbox Not Visible

Sirri
Kilo Sage

Hi Team,

I am facing an issue in HR Agent Workspace where the Inbox is not being displayed.

Issue Details:

  • Navigated to HR Agent Workspace.
  • The Inbox section is not visible .
  • Users have the required HR roles(awa_agent, agent_workspace_user) assigned.
  • Tried clearing cache and logging in again, but the issue persists.

Please check Below snips:

Sirri_0-1790523668211.png


Note: As mentioned role users & as admin also it is now showcasing the inbox in HR Agent workspace.

Request: Could anyone please suggest:

  1. What configurations are required for the Inbox to be visible in HR Agent Workspace?
  2. Are there any specific roles, properties, or assignments that control Inbox visibility?
  3. What logs or tables should be checked for troubleshooting?

Any guidance would be greatly appreciated.

Thank you.

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