Populate search box in HR Agent Workspace "Create HR Case" via url parameters

[brianbeauchamp]

In ITSM Agent Workspace, I can navigate to a url such as:

/now/workspace/agent/new_record/interaction/2/params/query/type%3Dphone

to automatically populate the type field with 'phone' or any other field on the form.

In HR Agent Workspace, I would like to do the same thing in the create_case (sn_hr_core_case_creation.do) UI Page that the agent is presented with upon opening a new case.

Similar to /now/workspace/hr/new_record/sn_hr_core_case/8/params/query/sysparm_profile%3DBrian

I see this functionality is availble through the UI on the HR profile 'Create a New Case' /sys_ui_action.do?sys_id=997bc7463bf22200705d86a734efc44b

but I cannot replicate this functionality in the HR Agent Workspace.

Any thoughts?

[brianbeauchamp]

I don't know of a way to populate the box on the case creation page, Navigating to this url will bypass the verification page and populate the user in the URL.

https://<instancename>.service-now.com/now/hr/agent/case-creation-page/-1/params/userId/<user_sysid>