HI, I have a quick question on mapping variables from Intake form to case
On the record producer - created and employee field which matches the exactly the same field on HR case.
tried to populate the employee field on the form with client scripts record producer scripts also applies on target record record but on the target record the value is getting populated from proposed position details not from current.
I don't see any scripts configured for this and how is it getting mapped?
Please help me with the request.
I tried taking out all field values.
if you see classification, employee passed probation, bilingual designation position came from the intake form value not knowing how is the employee field being set.
Before My enhancements - the value selected in particular field are shown up in proposed position details employee name came from that but after the enhancement value selected in same field should be shown in current position details and did the same but why the employee field value is changed and is populating from position details itself.
To modify i tried checking all the scripts but there is nothing available.
Please help.
