"Cases closed over last 6 months report taking time to load on HR agent workspace

Simanta27
Tera Contributor

‎05-08-2024 02:50 AM - edited ‎05-08-2024 04:06 AM

URGENT!!!

Hi @everyone,

We currently have a report named "Cases closed over the last 6 months" on the HR agent workspace landing page which is taking quite a lot of time to load resulting in bad user experience. Can anyone help with how to solve this issue?

Thanks in advance.

Simanta27_0-1715161770370.png

 

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Mark Manders
Mega Patron

‎05-08-2024 03:59 AM

How do you expect us to help you with just a screenshot and telling that it is loading very slow? 

You say it's urgent, but aren't providing us anything to help you. Is this in Platform Analytics, or a normal report (or even Performance Analytics). What are the conditions of the report? Where are you loading it (report view, on a dashboard). What user is loading the report and does he or she have the proper roles to see the report and/or the data? 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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