I like to know a features/functions/benefits list of the ServiceNow Content Mgmt System. Does it have any version control, lock out, etc (similar to a document management system), or is just the ability to store files?
hii everyone, I need solution , the state of a case is Awaiting customer approval, if customer didnot respond to the case after 3 days or like that then the case should be closed which means the state of the case should be closed. I am finding a w...
Is there a way to disable this common word query info message in HR Agent Workspace? "Your text query contained only common words or ambiguous wildcards, please refine your search and try again". It pops up on case load or save whenever short descrip...
Hello HRSD is configured on servicenow but we would like to use the Employee File Management from PeopleDoc to keep our documents instead of Employee Document Management from SN. Has anyone already done this integration that could advise if it is po...
Hi, Servicenow to Docusign integration is already implemented and its running fine.Need help with the steps that needs to be followed for creating the Docusign template and once the HR task is in ready state automatically it should be visible in the ...
After a record has been opened by using the g_aw.openRecord() function how can we set values to specific fields? Any help would be appreciated. Thanks and Regards, Vasu
Hi, we have an requirement where a HR case should not be closed until all the HR tasks will be completed. For which we have created a onbefore business rule whenever case state changes to Resolved state then it should be abort and show error message....
Hey SN Comm Team, I am running into an issue/security restraint with archiving tables. I have created Archiving Rules for each COE/Table we have. Now that I have rules in place, I see all the Archive HR Table Applications through my filter navigator:...
Hi, I've a requirement to add the dashboard functionality to the HR workspace. I believe for that I have to use Dashboard viewport component in the page. But when I open HR workspace in UI Builder, all I see is a couple of landing pages with only 7 u...
In a lifecycle event, I have an activity configured with an HR Task for a user to submit a HR Service+Record Producer with a few variables. I need to automate something with the variables in a Flow. The Flow is triggered when a record updated in th...
Hi Community, We are hoping to open up the assigned to field in a Feedback Task so it can be reassigned to anyone in HR, who has the appropriate knowledge roles to make edits to articles. We allow all HR users to edit or create articles, they are the...
Hi All, I am using HR Task type as Collect Employee Input and created employee form and survey designer for the task, I would like to map the comments provided by the assigned to person to additional comments or work notes fields on lifecycle event c...
SuccessFactors has notified us that we will no longer be able to use Basic Authentication for our integrations in the very near future. We currently have an integration set up to pull employee data from SuccessFactors to ServiceNow using Basic Authe...
In case creation service configuration , try to select table from the task create table. But it doesn't show any table.
Difference between gs.hasRole(‘abc ’)and gs.getUser().hasRole(‘abc’) if I want to use in acl script. Which one is better. I saw same functionality when using both ways. Please suggest.
