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Remove 'New' button in related list in HR Agent workspace

soumyadeep10
Tera Contributor

Hi all,

Can you please help on how to remove this 'New' button from the 'Approvers' related list.

soumyadeep10_0-1763545234463.png

 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@soumyadeep10 

if your users satisfy Create ACL on sysapproval_approver table then they will see that

OR
Visit these Related list actions and add Action Exclusion for your HR Table

AnkurBawiskar_0-1763546665421.pngAnkurBawiskar_1-1763546719992.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar , it is not an ACL issue and moreover, what you are showing for the related list actions, it won't work as the application scope of the record you're showing is ITSM workspace, mine is HR Agent workspace, I won't even be able to add an action exclusion record for that. 
I had already looked into this, even added an exclusion rule to the global New button but it didnt work.

Hi @soumyadeep10 ,

 

Did you check my post ? 

@soumyadeep10 

I was able to select my HR table in action exclusion once we are in HR Core Scope

Do this for the Action which is in ITSM Workspace

Usually we create action exclusion in the same scope as that of the table for which you want to exclude

AnkurBawiskar_0-1763548295319.png

AnkurBawiskar_1-1763548358299.png

 

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader