Request Translation Table

[rodrigomica]

Hello,

I want to translate an email notification, but when I click on “Request Translation” a record is created.

When I open the record it's read only and I can't edit it, nor can I see where I can approve it to see the translation.

Thanks.

[Ravi Chandra_K]

Hello @rodrigomica 

This might be because you are missing Localization role to edit translations.

Can you check if you have localization_admin role...?

Please refer:

https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/localization-f...

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra

[rodrigomica]

No, that's not it.

Thanks.

[Ravi Chandra_K]

Have you checked ACLs on Localization request item Table fields and any Client scripts on the Table?