Service-now Workday Integration

[Roshani]

Hi All,

We are in process of establishing Servicenow and Workday Integration , which will be bidirectional and from workday case will get created in servicenow.  

Can somebody help me on knowing how this will work and what process we need to follow to work on this.

[Prasad Pagar]

Hi Roshani,

Check these links

https://infocenter.io/servicenow-workday-integration/

https://docs.servicenow.com/bundle/quebec-employee-service-management/page/product/human-resources/concept/w-integration.html

https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/hr-service-delivery/store-rn-hr-workday.html

Hope this helps 🙂

Please mark my answer correct and helpful if applicable.

Thank you
Prasad

[Prasad Pagar]

Hi @Roshani 

Did you get chance to check my answer?

Just curious to know if your issue is resolved now.

If yes, can you please mark appropriate response as correct for others who may have a similar question in the future and close this unresolved thread.

If not, please let us know if you need any other help

Thank you
Prasad

[Ankur Bawiskar]

@Roshani 

ServiceNow has Workday Spoke available in Integration hub which you can use for integration.

For that you might require IntegrationHub Enterprise subscription.

Workday HR spoke v1.3

Please go through this video as well

Bi-Directional Real Time Integration between WorkDay and ServiceNow

If you don't wish to use Integration hub then

1) you will have to ask Workday to share the API details so that you can send data from ServiceNow to Workday

2) you will have to create import set or scripted rest API and share the API, authentication details to Workday team so that they can push the data to ServiceNow.

Regards
Ankur

[Roshani]

Hi Ankur,

We are supposed to create HR case , from the payload send by the workday team. This will create multiple HR case in batch Api, I would like to know the process, what will be the process of achieving this functionality.