Dear Friends, We are trying to test the connection from ServiceNow DEV instance to End Point below.End Point: https://xx-xxxx-api/api/qs/oa2/v1/login/ I am able to connect from Postman to End Point successfully with Status 200 OK.Getting the Access T...
Hello,We are having issues with dot walking with the condition builder on sn_hr_core_task table. When we use sn_hr_core_task in a UI Policy, Notification, or view records List View, it will not let us dot-walk with the "Show Related List" option to t...
Hi Community,Wondering if anyone has looked into the Gen AI capabilities specifically around HR and what resources you've found and can share, please.Whilst I've managed to review quite a lot of info including leveraging the learning Portal as a good...
What is the role i should be giving to fulfiller groups that will be working HR cases?
There is a requirement where the topics under Popular topics needs to be modified and 1 topic should be visible all the time. Is it possible to do?
I have created on UI action named 'Packing slip' on csm workspace which when button clicked open up window with generated pdf using the templated specified on form field, i have attached images, it works on native ui form when clicked window pops up ...
Hi guys! I have a field in my widget that I want to use to auto-populate a field on the back end of my HR Case.The field I want to auto-populate on the back end has the following characteristics:Dictionary info: sn_hr_core_case.watch_listTable: taskF...
Hello All, I have the requirements to swap the activity that was triggering in week 5 activity set to trigger in week 6 activity set & vice-versa. Impact: This lifecycle event is in live in Production & modifying it will have impact on the HRLE cases...
Hello, I'm running into an issue here and not sure what to do about it.I have an existing form, o which I added 2 additional fields (to only be seen by certain people with a specific role). On the backend, it is working as designed. However, when I g...
while mentioning @mention functionality in HR form the functionality is not working in HR form view for worknotes and additional comments.what should I do to resolve the issue
Hi Team, How we can configure workspace notification ? i.e As an Agent, I want to receive notifications within the Workspace, So that I can keep all my work within the Workspace view. Thanks,Manal Aquil
Hi All,In the agent workspace there is a bell icon for notifications , from where in servicenow can i configure the notifications for the bell icon.
HiI have a requirement to highlight a field in list column to any color when that filed is in list in hr agent workspace,so i have created highlighted value in workspace experienceits working fine when we have kept it in any place (example second co...
We recently upgraded our portal and the search bar shifted to the right in the header. Where do I go to move the header location to align with the left side of the screen?
