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this keyword in javascript

Hi All,Please explain to me how this keyword in javascript is working. I went through the documentation still it is confusing . Thanks in advance

kali by Tera Contributor
  • 767 Views
  • 1 replies
  • 0 helpfuls

How to Capture Approvers time

Hi All,Is there a way to measure the time it takes for approver to complete approval on a HR Case?

Tissa by Tera Contributor
  • 417 Views
  • 1 replies
  • 0 helpfuls

For HRSD

Hi Guys, Is the HRSD module is easy job or it is difficult when compared to ITSM job?Tell me why it is easy or why it is difficult.

Dinesh_p9cs by Tera Contributor
  • 738 Views
  • 2 replies
  • 0 helpfuls

Transfer Case sends notification to Opened By

When we transfer an HR case, the requestor is getting a notification. Is there a way to turn that off? Its confusing for the requestor and they don't need to know that the case has transferred to a new COE.

tworzala by Tera Contributor
  • 1248 Views
  • 8 replies
  • 0 helpfuls

Resolved! Creating HR Service Options

I have looked through the documentation and cannot find any place that mentions the creation of HR Service Options. To add some context - there are the "options" you can add to an HR Service that will automate things on the HR Case like adding a mana...

alijubran by Kilo Expert
  • 7452 Views
  • 7 replies
  • 12 helpfuls

Checklist Item is not Visible in HR Template

Im trying to edit one of the items in this checklist. When Im Testing an HR Case those Checklist are visible .Now, when i tried to visit the HR Template to edit an item there those checklist are not there ?Am i missing a role? or is there another way...

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psfortuna by Tera Contributor
  • 1052 Views
  • 2 replies
  • 1 helpfuls

Resolved! hide empty variable in variable editor on record producer

hi i created a record producer and i want to show all variable value in my case form too, so i added variable editor. now my case form is also showing empty variable also, how can i remove empty field. these fields are mandatory, but it is working on...

Deepanshi1 by Mega Guru
  • 1216 Views
  • 2 replies
  • 1 helpfuls

Field styling in workspace

Hi, We're building out our first iteration of Workspace for HR and wondering how we can modify the field styling. For example, in our instance the form fields feel... flat/very basic: If I look in my PDI, the form looks much cleaner and something I w...

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matscott by Mega Guru
  • 1282 Views
  • 3 replies
  • 1 helpfuls

Scope/Guidelines for Transitioning HR Services to ServiceNow

Hey everyone, We are preparing to roll out HRSD for HR services. My understanding is that, in the future, most employees will use ServiceNow for their inquiries instead of approaching HRBPs directly. My question is, does anyone have guidelines or cat...

Shawnyuan by Tera Contributor
  • 673 Views
  • 2 replies
  • 0 helpfuls

Resolved! Approval UI Action in the HR agent workspace

Hi Community,Is it possible to have the Approve UI Action shown on the HR Agent Workspace, where the 'assigned to' on the HR Case can approve the HR task/case? Thanks,NN

NoelinhoN by Mega Guru
  • 1286 Views
  • 2 replies
  • 1 helpfuls