Some HR Services not appearing while creating HR Case

[Community Alums]

HRSD Forum,

Some of the HR Services are not appearing in the drop down when I tried to create a new HR Case. I have checked all the HR Services which are not appearing are active.

Any thoughts HR Service dropdown didn't show all the HR Services?

Thank you,

MK 

[Ankur Bawiskar]

@Community Alums 

did you check the HR case creation configuration?

[Ankur Bawiskar]

@Community Alums 

check this article

HR Case Creation Search 

[Community Alums]

@Ankur Bawiskar  - The above link was helpful but my problem was something else. I enabled a few COEs and moved the existing HR Services to different table(as per requirements). This might be the reason. After re-creating the HR Services it started appearing in the dropdown. 

Thank you so much for sending the helpful link. I will mark you post as helpful.

Best,

MK

[Ankur Bawiskar]

@Community Alums 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.