Resolved! Activity set not triggered in lifecycle event
Hello, I am working on adding a activity set into a in processing lifecycle event. When testing the acitivity set does is not being triggered per screenshot. Anyone have any suggestions?
Forum Posts
How to set value in the hr profile table field when the form is submitted
Hi All,I have a requirement, when the user submits the form through the portal, there is one field on the portal named "npi". I want this field value to be set in the HR profile table record. I have created an npi(u_npi) field on hr profile table, so...
Resolved! HRSD features upgrading from Vancouver to Washington (HRSD)
Hello Community, Functional improvements between Vancouver and Washington (functionalities available in Washington but not in Vancouver) Case management (HRSD)Survey (client indicated that ability to measure survey results has been improved in Washin...
Script include
Craete one script include and pass the mutliple values in client script . BDI00010255,BDI00012754,BDI00010226,BDI00012753,BDI00010141,BDI00010142,BDI00010143,BDI00010164,BDI00010188,BDI00010189,BDI00010190,BDI00010191,BDI00010192,BDI00012013,BDI00010...
Multiple Catalog Items per HR Service
Hello There,Hope you are doing well in ServiceNow. So, there was a time I was developing every use case keeping customers perspective in mind and then something happened, and I got stuck. Though it was nothing complicated I didn't have answer for it...
Workday HR Spoke rescinded hires
Hi All! When we have a pre-hire in Workday, the information about that person flows over via the Workday HR Spoke and creates a User profile in SN. In some cases, that hire is then rescinded in Workday, but the user still exists in SN. Does anyon...
Retirement Reason button in kb article
when Retire option is selected on new or revised knowledge article in a Published stateUser is prompted to enter a mandatory 'Retirement reason' that gets saved and appended into the Description field with a prefix of "Retirement Reason: " followed b...
Enhancing Employee Performance with HRMS
The integration of HR data analytics into human resource management is revolutionizing the way organizations recruit talent and enhance employee performance. By leveraging HR data, companies can gain deeper insights into their workforce, enabling the...
How to set User Preference for Timezone for bulk user?
Only ITIL and Admin users are able to select the timezone from preferences. How to set timezone for rest required users ? Is there any way to create a record on User Preferences table for this requirement?
On LEcase table we have employmentend date we want that data to be populated on requesttable duedate
Hi Everyone, Can someone please help me on below query On Lifecycle event case table ,we have employment end date field we want that data to be populated on sc_request table due date(field)by using activity field map unable to map because employement...
HR Configurable Agent Workspace
Each time you create a case manually, a pop up message tells you a case has been created. However, you have to click on "x" to close it. To save a click each time and make it more efficient, can the message be set to disappear after a few seconds? ...
Incident
In the application navigator only display the following for users with the admin role in this order. Create NewAssigned to meAssigned to my groupmy group - unassignedResolved AllMy Assigned to tasksTasks assigned to my groupAll other incident modules...
Last Update by Employee list view
Hi all,----------[TLDR; Has anyone solved for creating a case list (classic UI or Workspace) that is filtered by cases that were last updated by the Opened for?]--------- A while back we added some CSS as a field stye on the 'Number' field where a bl...
Resolved! Make the Attachment variable used in the catalog item add the file to the top of case as when using the paper clip
Recently Servicenow added a new variable type named attachment and it works great. Here is my question. When that variable is used on the catalog item , it attaches the file in the work note in the case created. That location is different from where ...
Resolved! Want to add Compose section on HR Agent Workspace
Hello all, I want to add a Compose section on the HR Agent Workspace. Currently, it is not showing up. How I can achieve this ? Your response is highly appreciate. Thank you!
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