HiIn My requests case page in portal, previously we have been using our customized standard routing portal but recently we have been changed to standard ticket route as its OOTB functionality in order to show the additional details section for custom...
Hi, I have added sn_hr_er.case_writer role to the user and tried to create a new allegation using Employee relations HR case. I see the message 'Info MessageSave the record before associating it to subjects of the allegation' on the top and 'Allegat...
Once we create a HR Case in esc portal (Record producer) , when we hover over the description text if gives all the case detail which we need to change it.So how is it possible?
Hi All, We have created HR bulk creation transform map in the month of 2021 but while doing load data HR bulk creation is not visible for an non admin access but it is visible in admin access. Can you suggest how to remove the restriction while doin...
Question about Contact Support. Can this be changed and how this works - is it only informational message or some actionable items as well:
Hi , Can anyone help me , I am trying to hide fields that are related to Subject person in a HR case. When the Agent clicks on details of subject person on agent workspace , it redirects to HR profile of a subject person.When the Agent open the reco...
Hi In HR Agent Chat I am not using virtual agent. I am directly using live agent conversation. So in that case how can I edit this call support or send email features ???
Hi everyone, I have an issue about global description on hr template. Global description is not visible at task from the portal under the details tab.The issue is, for admin the global description in admin's portal page is visible but for basic role ...
Hi All, Can you please explain me visibility condition checkout ui action : (!(new KBCommon().isStackNameDialog()) && (new KBCommon().isVersioningEnabled()) && (new KBVersioning().canCheckout(current))) , retire :!(new KBCommon().isStackNameDialog()...
Guys @Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow or anyone please suggest if i remove any OOTB Restriction to BR or CS will that have any impact on future
Hello All,I was working on Approval reminders in flow designer so my question is I want to wait for sometime then i need to send a reminders so i was using a wait for duration, can you help me which method (Explicit or Relative)is suitable for appr...
Hi All,I want to populate assignment groups based on subject of the mail via inbound action scripting, but current. assignment_ group ='sys id of group' is not working. It shows error as cannot assign null value to the g...
Hi All, This script is not wokring and i am written in Human resource core scope: var shrt_desc = current.short_description; var lastwords = shrt_desc.trim().split(/\s+/); var ab = lastwords[lastwords.length - 1]; var cd= ab.toString(); // ...
kindly help me to write a script include that will show only "location" values of sys_user table should shown, and Payroll Working Location(u_payroll_location) values should hide in drop down
Hi All, Can you tell me how store Last word one of the variable : short Description :HR Profile GET API failure for cili In this case i want to store Cili in on of the variable, Can you help me . Thanks and Regards,chandan
