Hello, For Employee Relations case management, I would like to know the definition of these roles, and what they can do. ER Admin, ER Confidential, ER Configuration. Also is there a guide where can we find the definition of fields like - Opened for...
I am trying to restrict a specific service in Workforce Admin case to a group of users. I have read and write set up. When I impersonate a user in the allowed group they cannot see the cases. Any idea how to fix?Also I have a blanket policy to allow ...
Unable to remove the attachment tab in My request page in portal page (LE case).
Hi, I am having one field known as 'time' on my catalog item and once it is filled with a number then the field 'duration' on the same form should get autopopulated as time*8hrs(calculated). Please let me know how I can achieve this using a catalog ...
- In the form, if the user selects salary advance, the field percentage of the advance does not allow us to include %. It allows us to include numbers up to 50, which is correct, but it should also allow to include the % character. I tried to make t...
Regarding the “Audience” of the activity set in the life cycle event, I assume that the activity set is triggered when the condition is met.When is this “Audience” evaluated?If it is evaluated periodically, I would like to know where that process is ...
Hi experts,I have a form and I need to auto populate fields based on requested for.I used auto populate feature on the variable and It served purpose for some fields auto population but below fields unable to use that feature. Requested for- Refers ...
alert('We’ve moved. The page you are trying to access is no longer in use.')I want the bold the words (We’ve moved! ) using xlient script with the help of Alert message . Can you help me Thanks,Chandan
Hi Everyone, I'm facing issue with Washington DC release Actually, If we open process automation designer->playbook experience we will get playbook builder but in updated version, I'm getting playbook form so anyone help with how to navigate to playb...
Hi All,I want to create bulk hr cases in servicenow , i tried the bulk hr request but i am unable to set subject person , assignment group , assigned to . Please help me on this. Thanks in advance
how to write buisness rule for active users to incident creation from inbound actions.
Which table can I find the view count on a knowledge article? i need to run a report on views. Thanks!
Hi All, I have developed regex :^[0-8,\,]+([\.][0-9]{0,1}+)?$:- in this regex it allowing 0 to 8 with one decimal number like 7.8. 8.1 , 8.9. But it should be max 8.0 after that it should through the error (example : 8.1, 8.9 through error ). Can ...
Hi, Can we add this "impersonate user" functionality in the Agent workspace for HR case management?
Hello!We recently deployed the Employee Relations module. We set up 2 Case Restriction records to restrict who can see the cases...The impact of this is that the HR Service Desk cannot see the Employee Relations Services when they are creating a case...
