Tags are not visible

[ShahidaM]

When I navigated to List View and pulled Tags in as a column and received the error.Alsoin Tags column not able to see tags in AWS.

Can someone help me?

Thanks in advance.

[Rohit Singh]

Hi @ShahidaM ,

This is an issue of cross scope. You can create a cross scope privilege and then try to access the same.

System Application->Application Cross-Scope Access

If my response helped, please hit the Thumb Icon and accept the solution so that it benefits future readers.

Regards,
Rohit

[Ankur Bawiskar]

@ShahidaM 

did you try to clear instance cache using cache.do and then see?

you checked with admins or non-admins?

issue is coming to all users or some users?

List is from which table? share some more details and screenshots

If my response helped please mark it correct and close the thread so that it benefits future readers.

[ShahidaM]

Hi Ankur,

I tried cache.do and checked with non admins.

Issue is with some users

table is HR case table