Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

The choice values appear in blue when they are updated through the flow

vijani
Giga Guru

I have a string field called Sub Group in the HR Profile table, and a choice field named Sub Group in the LE Case table. In the Choice List Specification, I set the choice table to HR Profile and the choice field to Sub Group. I then created a flow with a trigger condition for LE Case creation and update. In the action, I assigned the LE Case Sub Group to the HR Profile Sub Group of the subject person from the triggered record. However, the updated choice value is appearing in blue color. Could you please explain why this is happening?
Hr profile field dictionary 


Flow update

vijani_1-1763723009227.png

Updated data with blue color 

vijani_3-1763723156804.png

 

 

1 ACCEPTED SOLUTION
6 REPLIES 6

Laveena-Agarwal
Kilo Sage

Hi @vijani 

 

Set both field's  Type to String for the setup to work.

Tried and Tested 🙂

Ankur Bawiskar
Tera Patron
Tera Patron

@vijani 

try approach shared by @Laveena-Agarwal to see if that works

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

vijani
Giga Guru

it's not worked for me. So, I used a script step instead of a data pill, and it worked. Thank you for your quick response @Laveena-Agarwal @Ankur Bawiskar 

@vijani 

Glad to know.

It would be nice if you share the steps so that it helps future members.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader