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3 weeks ago - last edited 2 weeks ago
I have a string field called Sub Group in the HR Profile table, and a choice field named Sub Group in the LE Case table. In the Choice List Specification, I set the choice table to HR Profile and the choice field to Sub Group. I then created a flow with a trigger condition for LE Case creation and update. In the action, I assigned the LE Case Sub Group to the HR Profile Sub Group of the subject person from the triggered record. However, the updated choice value is appearing in blue color. Could you please explain why this is happening?
Hr profile field dictionary
Flow update
Updated data with blue color
Solved! Go to Solution.
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2 weeks ago
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3 weeks ago
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3 weeks ago
try approach shared by @Laveena-Agarwal to see if that works
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago - last edited 3 weeks ago
it's not worked for me. So, I used a script step instead of a data pill, and it worked. Thank you for your quick response @Laveena-Agarwal @Ankur Bawiskar
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2 weeks ago
Glad to know.
It would be nice if you share the steps so that it helps future members.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader