The difference between Opened for and Subject person in HR service

Sun LingLing
Tera Contributor

what is the difference between Opened for and Subject person in HR service?

6 REPLIES 6

Kartik Sethi
Tera Guru
Tera Guru

Hi @Sun LingLing 

 

Please follow the documentation from ServiceNow "Create an HR case" point 4. Also, refer to the screenshot provided below:

find_real_file.png

 


Please mark my answer as correct if this solves your issues!

If it helped you in any way then please mark helpful!

 

Thanks and regards,

Kartik

JeevesS
Tera Contributor

Ex A manager opening a disciplinary related case against John D. So the Manager is the "Opened For" in this case. John D is the "Subject Person".