Hi Community,
Our customer is considering TPRM and IRM Professional. When a vendor fails a contractual obligation—for example, a missed SLA or a data-loss event, they want to record the issue, track corrective actions, and provide enterprise-level visibility of the occurrence, impact and associated risks. The customer refers to this as an operational “incident,” not an ITSM incident.
Our packaging map shows Advanced Risk Management as “Limited” in Professional and included in Enterprise, but does not list Risk Event Management separately. Given the significant price difference, we would appreciate clarification on:
Is Risk Event Management a dedicated capability within Advanced Risk Management? Which edition includes it, and is a standalone or add-on subscription available?
Is there an OOTB mechanism to create or link an IRM Risk Event from a TPRM issue?
Could this scenario be supported using TPRM and IRM Professional’s existing capabilities, without creating a separate Risk Event record?
Practical implementation examples would be helpful, particularly the extent of customization required,such as additional fields, relationships, workflows, scripts or tables,to support this scenario using TPRM and IRM Professional.
