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Trigger Activity Sequentially

JohnnySnow
Kilo Sage

Hi Team,

 

I have a bunch of activities in a activity set which I have to trigger sequentially. I started off by creating multiple activities(Fulfiller) and I could see that all the tasks were created parallelly after case creation.

To avoid this I removed existing activities and re-created them within an activity container and set their order sequentially(got this from community & docs to use containers).

Now, the first activity within the container gets executed and post completion of that activity, the next activity is not generated in the HR Case.

 

Can you guide what am I doing wrong?

 

JohnnySnow_0-1685498236437.png

 

 

Thanks
Johnny

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1 ACCEPTED SOLUTION

Nevermind the issue was with the HR template, I had attached the same HR template, post attaching new HR template it worked fine.

Thanks
Johnny

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View solution in original post

5 REPLIES 5

Sandeep Rajput
Tera Patron
Tera Patron

@JohnnySnow Do you have any other activity/activity container inside your activity set which is having order 10 and yet to be completed? Once the activity set triggers, it will trigger all the activities with lowest order first, once the activities with lowest orders are completed then the activities of next higher order are triggered. 

@Sandeep Rajput Yes I read that it triggers sequentially when we set the order and I did that, to answer your question there is no other tasks with the same order. There are only 2 tasks with order 10 & 20.

Thanks
Johnny

Please mark this response as correct or helpful if it assisted you with your question.

@JohnnySnow Would it be possible for you to share the snap-shot of Activity set context where it shows the order 10 activity as completed and order 20 as pending? 

@Sandeep Rajput can you please guide where that screen would be?

 

Configuration window

JohnnySnow_0-1685506293495.png

 

Case window, where it shows only one task 

JohnnySnow_1-1685506345401.png

 

Thanks
Johnny

Please mark this response as correct or helpful if it assisted you with your question.