UI Action 'Transfer Case'

[sanketmalpu]

Need to call UI Action 'Transfer Case' from Script include or fix script to bulk transfer HR cases.

[Ankur Bawiskar]

@sanketmalpu 

no out of the box method for this to do bulk

this link has some custom solution

Bulk HR Case Transfer to New COE 

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[abirakundu23]

Hi @sanketmalpun,

Bulk Case Transfer is not an OOB (Out-of-the-Box) feature in ServiceNow. To achieve this requirement, you would need to customize the Script Includes  which are calling from "Transfer Case" UI Action to support bulk case transfers.

Ensure the following 3 the existing script includes are “Active”

hr_TransferCase
ReclassifyCaseTransfer
StandardCaseTransfer

Transfer Case: https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/reclassify-hr-case...

https://www.servicenow.com/community/hrsd-forum/bulk-hr-case-transfer-to-new-coe/m-p/3091114

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