Unable to execute UI Action because user does not have permission to create the current record
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12-30-2025 11:37 PM
Hello All,
We are not able to route HR Cases to different assignment groups while clicking on SAVE button but by clicking on UPDATE button cases are getting routed
When assignee is trying to route HR case, assignee is getting below error
"Unable to execute UI Action because user does not have permission to create the current record"
Please help.
Regards,
Shweta
5 REPLIES 5
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3 weeks ago
Hope you are doing good.
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Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
