Unable to Update Parent HR case based up on child tasks

[Prasanna49]

Hi,

I want to update parent HR case based up on child HR tasks and some other fields present in Record producer. But when I am using update record action, it is asking to enter ID and Name fields instead of Record and fields to be updated.

Kindly assist to achieve this. Please find attached, the way how flow designer is showing for Update Record action.

Many Thanks in Advance!!

[Ankur Bawiskar]

@Prasanna49 

Update Record should ask you the record i.e. table and the field values.

Are you sure you picked the correct OOB Update Record action and not some Custom action possibly with same name?

[AgatheL]

Look up for the hr case record using the hr task parent sys id then you will be able to update your record as needed