Workflow undefined, maybe missing global qualifier Error

MU1
Tera Contributor

Hello,

Hoping somebody can help. Thanks in advance!

I have been getting the 'Workflow undefined, maybe missing global qualifier' error every time I open any case in HR Module.

This has started to happen after I created a new record producer for our HR Portal that has the below

 

 

workflow.

 

 

find_real_file.png

find_real_file.png

find_real_file.png

 

find_real_file.png

 

 

find_real_file.png

 

Above is the business rule on HR Core table. Is there anything that I need to change here?

 

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee
1 REPLY 1

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi MJ,

I have shared a solution in the below post.

https://community.servicenow.com/community?id=community_question&sys_id=c1c013a9dbdcdbc01dcaf3231f96...

 

- Pradeep Sharma