Which these options does History contain?

Paul A Ciocan
Tera Contributor

Hello all,

 

I am reviewing and studying some CSA questions online and this one seems really tricky.

 

Which would NOT appear in the History section of the Application Navigator?

  • A. Records
  • B. UI Pages
  • C. Lists
  • D. Forms

My suggestion as a right answer is D, because I have checked every possibility from the answers and the only thing I didn't see is Forms. For example, open an incident Record, appears, open a UI Page, appears, open the Incident List, appears. Forms don't appear in the History.

 

Correct me if I'm wrong.

2 ACCEPTED SOLUTIONS

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Correct answer is UI pages, I see form will also show, for confirmation refer below links, Kindly go with popular approach 😄

https://vceguide.com/which-would-not-appear-in-the-history-section-of-the-application-navigator/

https://www.examtopics.com/discussions/servicenow/view/73546-exam-csa-topic-1-question-16-discussion...

Please hit like and mark my response as correct if that helps
Regards,
Musab

View solution in original post

Hi @Paul A Ciocan ,

You have open UI page from backend that is the reason it is showing on history. But if you open any UI page from UI action e.g. from case form or from incident form then that will not capture in History.

 


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

View solution in original post

4 REPLIES 4

Gunjan Kiratkar
Kilo Patron
Kilo Patron

Hi @Paul A Ciocan ,

It is UI pages

If you view any UI page then that will not be appeared in history.


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

Or the UI Page in the history is only the record or form of the UI Page?

kerdes.png

Hi @Paul A Ciocan ,

You have open UI page from backend that is the reason it is showing on history. But if you open any UI page from UI action e.g. from case form or from incident form then that will not capture in History.

 


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Correct answer is UI pages, I see form will also show, for confirmation refer below links, Kindly go with popular approach 😄

https://vceguide.com/which-would-not-appear-in-the-history-section-of-the-application-navigator/

https://www.examtopics.com/discussions/servicenow/view/73546-exam-csa-topic-1-question-16-discussion...

Please hit like and mark my response as correct if that helps
Regards,
Musab