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‎11-02-2022 02:50 AM
Hello,
As the title suggests, in my Tokyo instance, the names are replaced with the sy_id of those fields.
How can I change that to display the names instead of the sys_id?
Thank you in advance.
Solved! Go to Solution.
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‎11-02-2022 06:14 AM
If it is indeed the sys_id that shows in the display box of user reference fields and not the name anonymized, you should make sure column name of table sys_user has the "Display" dictionary attribute set to "true" (is ticked).
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‎11-02-2022 06:43 AM
Hi @Paul A Ciocan ,
you can go to the sys_user table and make your field Display as true.
Refer below:
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

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‎11-09-2022 12:02 AM
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‎11-02-2022 06:14 AM
If it is indeed the sys_id that shows in the display box of user reference fields and not the name anonymized, you should make sure column name of table sys_user has the "Display" dictionary attribute set to "true" (is ticked).
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‎11-02-2022 06:43 AM
Hi @Paul A Ciocan ,
you can go to the sys_user table and make your field Display as true.
Refer below:
ServiceNow Community MVP 2024.
Thanks,
Pavankumar
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‎11-04-2022 05:38 AM
Hi @Paul A Ciocan ,
If your issue got resolved close the question by Accepting solution and hit thumb icon.
If not share details.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

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‎11-09-2022 12:02 AM
Set all field display values in the sys_user table to false.