If you are looking to populate the data from the Reference variable this article will help you to achieve. Note: This will be available on Utah version. No scripting required for this. 1. I have created a catalog with 3 variables as below. a. Reques...

If you are looking to populate the Assignment group based on the old short descriptions and descriptions. This article will help you with complete steps. Note: Predictive Intelligence solutions can not train on PDI. Plugin required: Predictive Intel...

It's time to integrate ServiceNow with ChatGPT. Hope it will help you. Reference links:  Endpoint, headers and JSON link: https://platform.openai.com/docs/api-reference/making-requests Refer below:  curl https://api.openai.com/v1/completions \ -H "C...

This article will help to setup the push notifications for Agent App. Follow below steps. 1. Create applet on the mobile studio under ITSM Mobile Agent or your scoped application. After creation of applet get the sysid of applet go the sys_sg_scree...

Introduction: I have read lot of questions on community regarding the integrations for custom REST API. May this article will helps you to gain knowledge on the scripted REST API and you can build some custom APIs on your own. Using the scripted REST...