All 2018 Customer Success Best Practice webinars are now ON DEMAND

[Eric Gerstein]

Want to learn more about the Best Practices on the Customer Success Center? Watch one of our webinars in the Customer Success @ Scale series!

We kicked off the new webinar series this past August, focusing on the Best Practice Guides on the Customer Success Center. Each webinar was hosted by a member of the Best Practices Center of Excellence and features the author of the best practice as well as color commentary from customers, partners and/or our Now on Now team.

The webinars include additional resources such as links to the Best Practice Guides and Q&A from the recorded webinar.

Here are the links to the on-demand webinars:

• Normalize discovered software for effective software asset management
• Plan your successful CMDB deployment
• Populate and maintain your CMDB with ServiceNow Discovery
• Transform your legacy knowledge with HR Knowledge Management
• Improve Self-Service with ServiceNow
• Integrate your Tenable Security Center to resolve vulnerabilities faster
• Perform ServiceNow upgrades quicker and more effectively
• Get started with Performance Analytics
• Build organizational support for enterprise services transformation
• Quickly Learn the Business Value of ServiceNow
• Design A World Class Service Request Catalog
• Avoid Customization Pitfalls: Innovate and Meet Demand at Scale
• The Eight Essentials for Implementing ServiceNow
• How to Launch Digital Business Services
• Automating change and incident management with ITSM and ITOM
• Accelerate your Upgrade with Ease

Eric Gerstein, Sr. Research Manager, Best Practices Center of Excellence - Customer Success at ServiceNow