Suzanne Smith
ServiceNow Employee
ServiceNow Employee

ServiceNow has a variety of government customers, including federal agencies, state governments, local governments, tribal organizations, and Federally Funded Research and Development Centers (FFRDCs).

A dedicated and adjudicated Customer Support group at ServiceNow manages all incidents reported by government customers. Special systems and policies are in place to ensure that government incident information is managed and viewed by adjudicated ServiceNow employees.


The following resources are also available to government customers:

Knowledge Base articles:

ServiceNow KB: Protecting United States Government Information on HI

ServiceNow KB: Customer support for United States government customers

Federal special interest group on the community:

ServiceNow Federal Agency Special Interest Group

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