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ServiceNow developers around the world are creating innovative applications that change the way work gets done. These apps have transformed the student experience at universities, improved collaboration at global enterprises, and eliminated manual data entry to boost workplace productivity.
Developers like Linda Kendrick are proving the possibilities are endless on the ServiceNow platform.
Linda and her hackathon team created an application that extends the walls of the office. Their solution can help you keep your house clean and dogs fed! Learn more about the app and her tips on learning to develop in our Q&A.
When were you first introduced to ServiceNow?
I was first introduced to ServiceNow when I was asked to be the ServiceNow Administrator in 2013. The System Administrator class was the first hands on experience in learning the platform.
How did you learn to develop on the ServiceNow platform?
A lot of hands-on practice with the platform. Learning is about taking your successes and failures and learning from them.
This year at Knowledge16, you participated in the Hackathon.
Tell us about your team:
Our team consisted of Cindy Galde-Hick (Atos) and Phil Ward (FBL Financial). We are all members of
the Iowa SNUG and have known each other for a few years. Participating in the Hackathon was
something none of us had done so we thought we would give it a try.
Share the inspiration for your application:
The focus for ServiceNow has been on business and services. We applied the same
concept to household services to bring the platform into the home.
Such a great idea to take the concept from work and bring it in to the home. Tell us more:
FamilyNow is an application that helps the busy family keep track of tasks to keep the household running smoothly. We implemented features we had just learned within the last few days at the conference. A Service Portal, push notifications, and a Knowledge Base were implemented to tie the lifecycle of creation/completion/notification to family members.
We used push notifications that allowed the communication especially to the parents to
know when the kids completed tasks, to reward a job well done, a service
portal for a centralized family site, poll for dinner options, and a knowledge base to assist with
getting chores finished.
