Customer Success Best Practices Webinar Series
Date: April 16, 2019
Time: 9:00 AM Pacific|12:00 PM Eastern
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Learning and career development for your ServiceNow team, process users and customer base should be ongoing activities. Effective training gives your platform team the expertise to teach others how to make the best use of ServiceNow capabilities and achieve business objectives quickly.
Join ServiceNow Best Practices Sr. Research Manager, Eric Gerstein, along with Kate Collins and Heidi Presteen from ServiceNow’s Training and Certification team, as they discuss essential steps for building an internal team of ServiceNow experts and training users.
Attend this webinar to learn:
- Best practices on building training plans for your technical team, process users and end-user community
- Current ServiceNow Custom Training and Adoption department offerings
- Real-world examples of how customers successfully train process and end-users to promote consistent user enablement and adoption
