The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Change Management
Minimize risks of changes to your environment with on-demand capabilities for creating, assessing, approving, and implementing in Change Management.
Domain Support
Manage your separated domains with by activating Domain Support for your ServiceNow instance where you can view, enable, and configure the status of domain separation support.
- Attachments in task email client ignore domain separation and are visible across all domains (KB0584...
- Geneva domain reference picker does not sort domain names alphabetically (KB0584130)
- Unable to create a choice within a parent domain if it already exists in a child domain (KB0596786)
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management.
Reporting
Manage and customize the visibility, types, generation, and output types with reporting.
- In multilevel pivot tables, rows or columns of type Choice List are sorted incorrectly (KB0596958)
- Stacked by does not work on a choice list field where equal values have multiple different display v...
Service Catalog
The Service Catalog fully supports localized currencies for item prices and options.
Tables and Dictionary
Access data dictionary, data modeling, and entity relationship information with Tables and Dictionary.
Text Search
Find information quickly by searching within ServiceNow using zing search and global text search.
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
