Knowledge Base Digest: March 1, 2016

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The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Assessment

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Evaluate, score, and rank records from any table in the system with assessment.

• Choice based question displays the value instead of the translated text in legacy survey/risk assess...

CMS

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The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow

• Text being cut off in form field in IE10 (KB0564184)

Import/Export

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Migrate data from one instance to another.

• Easy Import staging table sets max length of fields to 40 instead of using the target field length (...

Knowledge Management

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Help important information flow between the IT departments and the company or organization using knowledge management.

• Enabling public access to a v3 knowledge base (KB0564169)

Lists

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Display information from a data table and search sort and filter that information using lists.

• Type-ahead auto-complete does not work as expected on a multi-language instances (KB0564166)

ODBC

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Specify the ODBC client to connect to the ServiceNow platform for reporting using the ODBC driver.

• ODBC queries fail on decimal fields that contain data equal to or greater than 10 digits (KB0564177)

Persistence

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Manage how data is stored on an instance.

• hr_case data lost during reparenting to sm_order (KB0564179)

Server Side Scripting

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Change the appearance or behavior of ServiceNow or run as business rules when records and tables are accessed or modified.

• In business rules on the Location [cmn_location] table, previous is the same as current (KB0553121)

Service Catalog

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Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

• 'Hide items for admin homepage' does not execute correctly when viewed in a report (KB0564165)

User Interface (UI)

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Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

• In the Personalize > Form Layout slushbucket, expanding a reference field's columns makes the list e...
• Cannot hide Toggle Template Bar option from the More Options menu (KB0564062)
• No method for making template_value read only (KB0564224)
• Attachments are duplicated if you drag and drop after hovering mouse over a preview icon (KB0564248)
• User Menu drop down is not closed on onClick event (KB0564245)
• Duration field does not display Days or Hours label (or hover popup labels) when field is read only ...
• Hints do not appear for values on choice list in IE11 (KB0564217)
• Extended fields not appearing after expanding another table in slushbucket (KB0564212)
• Edge bookmarks not translated (KB0564249)

Web Services

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Allow diverse HTTP-based applications to talk to each other with web services.

• RESTMessageV2 and SOAPMessageV2 'Preview Script Usage' does not use the correct setStringParameter f...