The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Authentication
Validate the identity of a user trying to access a ServiceNow instance with authentication. (Click to see all Authentication Knowledge Base articles)
Email
Configure, diagnose and resolve issues with email and notifications. (Click to see all Email Knowledge Base articles)
General User Experience Solutions
Find solutions to general ServiceNow user experience related problems. (Click to see all General Knowledge Base articles)
Graphical Workflow
Automate multi-step processes such as generating records, running scripts, and transitioning between them based on conditions using graphical workflow (Click to see all Graphical Workflow Knowledge Base articles)
LDAP
Streamline the user login process and automate administrative tasks using a Lightweight Directory Access Protocol (LDAP) integration. (Click to see all LDAP Knowledge Base articles)
Processes, Policies, Procedures
Define the processes, policies and procedures to help Technical Support implement features and troubleshoot missteps. (Click to see all Processes, Policies and Procedure Knowledge Base articles)
- How to add or remove company and partner notifications in HI (KB0547446)
- Determining if notifications exceed max size limit in HI (KB0547446)
- Determining if email notifications are enabled in HI (KB0547446)
Project Management
Create and manage projects of all sizes, from small projects with a few tasks to large portfolios of projects that contain complex tasks with various relationships and dependencies. (Click to see all Project Management Knowledge Base articles)
- Importing of a project created in V2 into the new V3 'Project Management' has issues displaying gant...
- Gantt chart relationships are slow when there is a large number of relationships (KB0547453)
Reporting
Manage and customize the visibility, types, generation, and output types with reporting. (Click to see all Reporting Knowledge Base articles)
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)
Release Processes
Manage the planning and execution of a release. (Click to see all Release Processes Knowledge Base articles)
- Fuji enhancements | Service automation and business management (KB0546128)
- Fuji enhancements | Application development and integrations (KB0547310)
- Changing VTB configuration properties in UI15 when upgrading to Fuji (KB0547459)
- Fuji enhancements | Platform (KB0547312)
- Fuji enhancements | IT operations management (KB0547311)
- Upgrading to Fuji overview (KB0546127)
UI Actions
Add buttons, links, and context menu items on forms and lists, making the UI more interactive, customizable, and specific to user activities with UI actions. (Click to see all UI Actions Knowledge Base articles)
- Determine if a UI action is configured correctly (KB0547282)
- New Fuji improvements (KB0547307)
- Troubleshooting UI actions KB0547433)
UI Policy
Create and manage the user interface with UI policies (Click to see all UI Policy Knowledge Base articles)
Web Services
Allow diverse HTTP-based applications to talk to each other with web services. (Click to see all Web Services Knowledge Base articles)
