Knowledge Base Weekly Digest: April 22, 2014

[bianca_vaccarin]

The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

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Email

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Configure, diagnose and resolve issues with email and notifications. (Click to see all Email Knowledge Base articles)

• Troubleshooting issues with email attachments (KB0538138)
• Troubleshooting email notification failures in ServiceNow (KB0538135)
• Troubleshooting inbound email action issues (KB0538137)
• Configure Email Handling Properties (KB0535434)
• Confirm appropriate inbound email action is created (KB0535521)
• Confirming that your email is RFC compliant (KB0538106)
• Configuring SPAM filtering on your instance (KB0538110)
• Troubleshooting email issues with ServiceNow (KB0538136)
• Inbound Email Action Target Table (KB0535511)
• Ensuring that Inbound Email actions always work, regardless of text case sensitivity (KB0535584)
• Ensuring email is not ignored (KB0535493)
• Check email connection and credentials (KB0535520)
• Inbound Email Action Type is not Matched (KB0535515)

Reporting

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Manage and customize the visibility, types, generation, and output types with reporting. (Click to see all Reporting Knowledge Base articles)

• Arrangement order of Days of Week in the horizontal axis (KB0536923)

UI Actions

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Add buttons, links, and context menu items on forms and lists, making the UI more interactive, customizable, and specific to user activities with UI actions. (Click to see all UI Actions Knowledge Base articles)

• Improved HI User Interface: Tips and Tricks (KB0538158)
• New HI Improvements (KB0536942)
• What's New in HI (KB0536932)