Knowledge Base Weekly Digest: April 8, 2014

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The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

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Assessment

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Evaluate, score, and rank records from any table in the system with assessment. (Click to see all Assessment Knowledge Base articles)

• If you create a metric type by inserting or inserting and staying, only the business rule for assess...

Email

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Configure, diagnose and resolve issues with email and notifications. (Click to see all Email Knowledge Base articles)

• Emails will not open from list view of sys_email or mailboxes (KB0535704)
• Email Notification is unable to dot walk document_id fields (KB0536424)
• Email triggering twice with users with the same email address with different upper/lower case addres...
• Email - OAUTH support for IMAP and SMTP plugin is not working in the base system after installing pl...

Import/Export

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Migrate data from one instance to another. (Click to see all Import/Export Knowledge Base articles)

• SQL command not properly ended when trying to use Last Run Datetime (KB0535109)

ODBC

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Specify the ODBC client to connect to the ServiceNow platform for reporting using the ODBC driver. (Click to see all ODBC Knowledge Base articles)

• In iSQL(ODBC), when doing an evaluation between 2 points in time, the 2nd value is in a different ti...
• ServiceNow-ODBC-32-bit_1.0.5 version of ODBC driver fails by using aggregate functions (KB0533617)

Platform as a Service

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Transform enterprise IT by automating and standardizing business processes, IT's relationship to its customers, and consolidating IT across the global enterprise with Platform as a Service. (Click to see all Platform as a Service Knowledge Base articles)

• Upgrading to Dublin deletes baseline homepages (KB0536427)

System Applications

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Create, organize and manage your applications with System Applications. (Click to see all System Applications Knowledge Base articles)

• Fix Script failure: java.util.NoSuchElementException in ScriptFixXMLHttpProcessor (KB0535677)

Update Sets

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Move groups of customizations from one instance to another using Update Sets. (Click to see all Update Sets Knowledge Base articles)

• When saving choices the before business rule for versions is too slow when there are too many choice...
• Update Set issue for the changes in the language column of the sys_documentation table (KB0535581)
• Script or page payloads with CDATA tags are truncated (KB0535571)
• After completing an update set, my current update set is no longer setting to the "Default" (KB05355...

User Interface (UI)

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Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to see all User Interface Knowledge Base articles)

• Dot Walked IS NOT Conditions always evaluating to True for Data Policies (KB0535664)

Web Services

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Allow diverse HTTP-based applications to talk to each other with web services. (Click to see all Web Services Knowledge Base articles)

• Not requiring authentication for WSDL access produces a 403 error for Dublin (KB0535642)