Knowledge Base Weekly Digest: August 12, 2014

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The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

CMDB

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The Configuration (CMDB) application provides core functionality for the configuration management database, including modules for hardware and configuration items. (Click to see all CMDB Knowledge Base articles)

• Base system business rule "Affected ci notifications" can slow down the system when there are many c...

General

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Find solutions to general ServiceNow related problems. (Click to see all General Knowledge Base articles)

• Best Practices | Business Rules (KB0540192)

ODBC

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Specify the ODBC client to connect to the ServiceNow platform for reporting using the ODBC driver. (Click to see all ODBC Knowledge Base articles)

• The ODBC driver causes Excel crashes when Refreshing the data. (KB0539815)
• ODBC query converted into heavy sql query. (KB0539276)
• Using the scalar functions "nvl()" or "ifnull()" in an ODBC query causes the following error to be w...