Knowledge Base Weekly Digest: August 5, 2014

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The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Discovery

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Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery. (Click to see all Discovery Knowledge Base articles)

• Discovery and MID Server Solutions: Resource Guide (KB0540193)

Email

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Configure, diagnose and resolve issues with email and notifications. (Click to see all Email Knowledge Base articles)

• Line breaks in the body of an email client template are lost when the template populates (KB0540124)

General

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Find solutions to general ServiceNow related problems. (Click to see all General Knowledge Base articles)

• How to embed interactive content in ServiceNow's Knowledge Base (KB0540122)

Password Reset

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Password reset allows organizations to implement and monitor a customizable self-service or service-desk process for resetting passwords on the local ServiceNow instance. (Click to see all Password Reset Knowledge Base articles)

• Password Reset Workflow "Pwd Get Lock State - Master" calls a variable "LOGID" that has not been def...

User Interface (UI)

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Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to see all User Interface Knowledge Base articles)

• UI14 not activated by default for upgraded instances (KB0539843)