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ServiceNow Employee
ServiceNow Employee

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The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

 

 

 

 

Recently added and updated Knowledge Base articles:

 

 

 

Apps - ITIL


An integrated, process-based, best practice framework for managing IT services. (Click to see all Apps - ITIL Knowledge Base articles)

 

 

Discovery


Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery. (Click to see all Discovery Knowledge Base articles)

 

 

Email


Configure, diagnose and resolve issues with email and notifications. (Click to see all Email Knowledge Base articles)

 

 

MID Server


Facilitate communication and movement of data between the ServiceNow platform and external applications, data sources, and services with a MID Server. (Click to see all MID Server Knowledge Base articles)

 

 

Service Catalog


Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)