Knowledge Base Weekly Digest: May 20, 2014

[bianca_vaccarin]

The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

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Graphical Workflow

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Automate multi-step processes such as generating records, running scripts, and transitioning between them based on conditions using graphical workflow (Click to see all Graphical Workflow Knowledge Base articles)

• Determining if busy scheduler is delaying workflow timers - Finding a timer in the scheduled job que...
• Determining if an approval was manipulated outside of the workflow (KB0538242)
• Determining if there is a missing sub-workflow or invalid transition (KB0538283)
• Determining if there are competing business rules that cause the workflow to stop (KB0538069)
• Determining who you are impersonating (KB0538382)
• Determining if a workflow is invalid (post-Calgary only) (KB0538376)
• Determining if there is an out-of-sync workflow after an update set (KB0538500)

Reporting

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Manage and customize the visibility, types, generation, and output types with reporting. (Click to see all Reporting Knowledge Base articles)

• Date/Time and Date format issues in Control Chart reports - charting v1. (KB0538544)
• CCA5 - Scheduled report (PDF-landscape/PDF) based on Custom Charts is not generated, but type PNG wo...

SLA

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Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA) (Click to see all SLA Knowledge Base articles)

• Retroactive SLAs can result in a new task_sla which should have a pause_duration value, but instead ...

User Interface (UI)

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Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to see all User Interface Knowledge Base articles)

• Suggestion Icon not visible on Journal Input fields (Dublin EA7) (KB0538486)

Workflows

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Automate multi-step processes with a graphical workflow engine. (Click to see all Workflow Knowledge Base articles)

• Workflow Overview (KB0538525)
• Overview: Workflow Versioning (KB0538526)
• Determining if the workflow version is inactive (KB0538282)
• Workflow Engine Overview (KB0538559)
• Determine if there was an exception that prevents workflow from starting or resuming (KB0538284)
• Determining if a workflow is checked out by another user or if it is already published (KB0538082)
• Determining if a request is approved (KB0538281)
• Overview: Workflow Contexts (KB0538528)
• Troubleshooting duplicate workflows (KB0538523)
• Troubleshooting a workflow that fails mid-workflow (KB0538520)
• Troubleshooting inability to publish a workflow (KB0538493)
• Overview: Other Routing Workflows (KB0538558)
• Overview: Routing Workflows Using Switch (KB0538557)
• Overview: Workflows in Applications (KB0538548)
• Engine Ordering and Data (KB0538560)
• Overview: Stage Sets for Applications (KB0538555)
• Troubleshooting a workflow that fails to start (KB0538504)
• Overview: Workflow Stage Sets (KB0538550)
• Workflow Logging Overview (KB0538547)
• Overview: Custom Stage Column in Workflow (KB0538554)