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johnvpr
ServiceNow Employee
ServiceNow Employee

The current best practice is to create or edit the glide.entry.first.page.script System Property that needs to have the value of new SPEntryPage().getFirstPageURL()

 

johnvpr_0-1715018320580.png

 

The recent SPEntryPage script includes code will redirect the end user to the portal (sp_portal) that has default=True, so you need to make sure that ONLY the ESC portal has the deault=true

 

johnvpr_1-1715018470886.png

 

 

 

as reference:

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/build/service-portal/co...

https://docs.servicenow.com/bundle/washingtondc-platform-security/page/administer/login/task/t_Speci...