People + ServiceNow + Gen AI = after burners on successful Digital Transformation
When it comes to automating and optimizing manual processes - otherwise known as Digital Transformation anyone who has led or been a part of a Digital Transformation knows that the most important part of any successful Digital Transformation are the people.
Global enterprises have been transforming their enterprises for years with the ServiceNow platform which is already powered by AI and as ServiceNow augments the ServiceNow Platform with Gen AI we are keeping people and safety at the forefront of everything we do.
So there’s no need for teams to change platforms, learn a new coding language, or integrate a separate application.
For example:
1. With the ServiceNow® Generative AI Controller teams can seamlessly connect the Now Platform® to generative AI providers such as OpenAI and Azure as if they were built right in - and do so safely.
2. And with Now Assist Gen AI for Virtual Agent ServiceNow has created truly conversational experiences for more intelligent self‑service. Now Assist for Virtual Agent builds on ServiceNow’s strategy to embed generative AI across the Now Platform so customers can easily harness intelligence at scale and simplify and optimize digital workflows, as announced recently at ServiceNow’s signature Knowledge event. in search to help users get the information they need, even faster.
3. ServiceNow's Predictive AIOps which already gives IT Operations teams an early warning indicator that something in the environment is about to go wrong before it impacts users or the business - will - with Gen AI give the IT Operations teams this indicator in plain English accelerating the time it takes to remediate a potential issue.
Successful Digital Transformation starts here:
People + ServiceNow + Gen AI
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