Getty Images   To go forward you need to look toward the future—not the past.     There are times in life when you have to go back to move forward. When you miss your exit on the freeway, for instance, or you’ve made a miscalculation in a mathematic...

    I’m excited to announce that ServiceNow is ranked #1 in the Gartner® Market Share report for AIOps for the second year in a row. We were also ranked #1 in the IT operations market share and the IT service management.1 We believe this confirms th...

People + ServiceNow + Gen AI = after burners on successful Digital TransformationWhen it comes to automating and optimizing manual processes - otherwise known as Digital Transformation anyone who has led or been a part of a Digital Transformation kno...

Remember the rise of mobile-first web design a decade or so ago?  That then-radical shift toward prioritizing mobile over desktop was difficult for businesses that had invested untold time and dollars in pre-mobile websites. But it gave a real compet...

What makes ServiceNow: the AIOps Worldwide Market Share Leader* Lisa Wolfe, Global Director, Predictive AIOps Product and Solutions Marketing ServiceNow   ServiceNow Predictive AIOps delivers on the promise of proactive IT Let’s do a quick level-set ...