The h.e.l.p. Blog 4/8/11

[Joe_Employee]

The h.e.l.p Blog 4/8/11
(here everybody learns plenty)

I am sure you all missed me last week, but I am back and excited for this week's blog.

Over the past two weeks among our other activities we have been working a lot with the documentation team on a few different projects. Some of those projects include helping tag the recently redesigned Wiki page (http://wiki.service-now.com) and also Davida has been feverishly testing and editing numerous gliderecord scripts, mostly in business rules. If you don't know about business rules:

"A business rule is a piece of JavaScript configured to run when a record is displayed, inserted, updated, deleted, or when a table is queried."
http://wiki.service-now.com/index.php?title=Business_Rules

These are extremely helpful and can be used for a variety of things.

This is a little more advanced since it does require Java script but if you have some coding knowledge you can really leverage gliderecord scripts to do various things (http://wiki.service-now.com/index.php?title=GlideRecord). Honestly we have only been working from examples that we were given to test but I think it would be really cool if you have a gliderecord script you use or even a nifty business rule you use, post it here! Let us see what you got!

If you haven't already please follow the blog, I know it's not a competition but the goal is to catch SlightlyLoony.