Top 10 Known Errors that may be affecting you - June 17, 2015

[bianca_vaccarin]

This week we examined the Known Errors with the highest number of events associated with them, and compiled a list of the top KEs that might be affecting you right now. If you do spot a KE that affects you, please take advantage of our new subscribe feature, which keeps you informed of any updates or fixes for that KE. We hope you find this feature helpful going forward! We look forward to your feedback.

Please note, some articles may require you to log in to HI. You can now subscribe to Known Error articles to be notified of any changes and updates made to it.

Top 10 Known Error subscriptions

Title	Number	Description
Sending an event to a completed workflow causes a memory leak in the workflow engine	KB0539163	Instances on Dublin, prior to Dublin Patch 1, are at risk for having workflows that are completed, while event records for those contexts are still queued to fire events.
Customer unable to access instance after developing and implementing custom scripting	KB0546241	An Instance was unavailable or suffered loss of business function due to custom scripting implemented by the customer. The functionality of the product enables behavior that can, unintentionally, impact availability or business function.
Back to Catalog and/or Continue Shopping buttons do not work as expected on Shopping Cart and Order ...	KB0546697	Within the service catalog shopping cart widget, both the Back to Catalog and Continue Shopping buttons do not work as expected when loading any catalog item using the Try It button. The buttons may direct you to an incorrect place.
CI forms load slowly and may cause a node out-of-memory condition if they include a CI Relations for...	KB0546751	When rendering the CMDB Configuration Item form, the related Configuration Items (CI) and tasks are iterated and then displayed for the user.
Log error "UIPolicyEvaluateTag2" after upgrade or zboot to Eureka	KB0546960	After upgrading to Eureka, or on newly zbooted provisioned instances on Eureka an error message is given.
HTML tags display in read-only multi-line text variable	KB0547362	HTML code is displayed in read-only, multi-line text variable.
Variable sets are not displaying in the intended order	KB0547487	When upgrading to Eureka Patch 9, variable-set variables are not displayed in the intended the order as before.
Creating a UNIQUE index via the UI with online alter enabled corrupts the table if the data is not u...	KB0549424	Creating a UNIQUE index using the UI with online alter enable, could lead to a data loss if the data is not unique.
In UI15, the List Collector variable on a form registers a change that triggers the Confirm Navigati...	KB0549734	When viewing a request item that has the list collector variable on the form, you are prompted that you have made a change when leaving/reloading the page. This also occurs on other forms with the variable editor.
Scheduled report did not generate chart in PDF file	KB0549810	Scheduled report does not generate charts in a PDF file. This issue happens intermittently.

Also, if you are experiencing a product issue within ServiceNow and are unable to find a Known Error or Knowledge Base article that can assist you, please post the bug to the community. Our members and internal employees will do our best to offer guidance and document as necessary.