Top 10 most viewed Known Errors: September 2016

[Jamie Lynn Aust]

Before we head into October, here's a round-up of the Known Error articles with the highest views for this past month. If any of these KEs affect you, try the workaround or upgrade to a version that includes a permanent fix (if it's available). Remember that you can always subscribe to a KE article by clicking the Subscribe button at the top, and you'll get notified the moment there are any updates or fixes to the issue. We hope this is helpful and we look forward to your feedback!

10 most popular Known Errors

Title	Article Number	Description
Upgrading to Fuji causes catalog UI pages to lose styling (CSS) and catalog CMS pages to appear cut ...	KB0547024	Catalog UI pages lose their style when the instance is upgraded to Fuji. This is due to a change introduced in Fuji where the call to the CSS file is done within each page, rather than globally. If customers modify the UI page before upgrading, they won't get the latest change, so their pages won't render properly.
Password field autocomplete=off is ignored in several browsers	KB0563953	In certain version of Internet Explorer, Firefox, and Chrome, the autocomplete="off" is being ignored by the following browsers, causing the Password field in the sys_user form to be autofilled with the user's name and password.
Loading data for history view can cause severe performance issues	KB0563909	Severe performance issues occur when loading data to view history.
Script editor does not load correctly while opening Business Rules or UI Policy form	KB0563931	When loading a script editor by selecting the Advanced optio, after it is reloaded the script editor is not visible until the form is refreshed by switching table or editing the Advanced option again.
Catalog item search within CMS not functioning properly	KB0540605	The Catalog item search within CMS is not functioning. The URL is not getting generated and the page is redirected to /.do.
Use of Native Regular Expressions is inefficient, leading to resource over-utilization and instance ...	KB0540100	Using native regular expressions that query inefficiently can cause instance performance degradation or outages.
Internet Explorer 11 clears contents of second password field on a form	KB0535211	Under very specific circumstances in Internet Explorer 11, password input fields are being cleared. Using IE 11 to visit any form that has two password input fields will cause the second password input field to be cleared when saving the form, resulting in loss of data in that field.
UI15 Activity Formatter Show/Hide filter does not scroll	KB0563951	In UI15, if you have customized your glide.ui.incident_activity.fields property and added additional fields, the Show/Hide Filter popup does not scroll and is truncated by limits of your browser display area. The result is that you cannot change the selection for fields that appear anywhere after the popup is cut off.
Task SLA timings may not be up to date when the workflow generates events for notifications	KB0563889	If an event generated by a workflow is used to trigger some other activity (for example, sending an email) and that activity includes data from the Task SLA (such as the actual elapsed percentage), this data could be out of date.
Labels above sets of checkbox variables are no longer automatically hidden when the checkboxes are a...	KB0563834	There is a feature in catalog items that automatically groups sets of checkbox variables that appear after a label when rendered in the catalog or variable editor on forms. In certain versions of Fuji and Geneva, if all checkboxes in one of these groups are hidden by UI Policies, this feature does not work properly.