Top Ten Solutions - September 15, 2014

[heidi_schnakenb]

We keep track of the most popular articles each week, and we thought it would be helpful to share these with the whole ServiceNow community, in case any of you face similar issues. Below are the top solutions this week.

Please note, some articles may require you to log in to HI.

1. For issues with IE 11 - KB0535211: Internet Explorer 11 clears contents of second password field on a form
2. For issues with old instances — KB0539070: Subscription based notifications not enabled on old instances
3. For issues with Google maps — KB0538622: Google maps should request API version in request
4. For issues with SMTP connection in TLS — KB0535687: The SMTP Connection in TLS will not be activated unless the Email Account plugin is enabl...
5. For issues with OAuth support — KB0536550: OAuth support for IMAP and SMTP plugin is not working in the base system  
6. For issues with Chrome   — KB0533386: Chrome versions 31.0.1650.48 and above are intermittently not loading some frames
7. For issues with native regular expressions — KB0540100: Use of Native Regular Expressions is inefficient, can lead to outage
8. For issues with chat in IE9 — KB0523489: Unable to close the chat window in Internet Explorer 9
9. For issues with UI14 - KB0539834: UI14 not activated by default for upgraded instances
10. For issues with form sizing - KB0522477: Forms have iFrame sizing issues and slow load time

Remember, if you are having trouble with your instance, be sure to check out the Knowledge Base, ServiceNowProduct Documentation, or search Community.

Coming soon: the next landing page series!