Top Ten Solutions - September 2, 2014

[heidi_schnakenb]

We keep track of the most popular articles each week, and we thought it would be helpful to share these with the whole ServiceNow community, in case any of you face similar issues. Below are the top solutions this week.

Please note, some articles may require you to log in to HI.

1. For issues with CMS   - KB0534768: CMS pages size incorrectly in IE9 when BODY height is not set to auto
2. For issues with incident links   — KB0533168: URL does not link to incident when copied into a Word document
3. For issues with MSSQL imports — KB0529738: MSSQL imports cannot authenticate via the Integrated Authentication method
4. For issues with duplicate incidents   — KB0522835: Duplicate Incident number >> Non-editable should not be prefilled with a filter selection...
5. For issues with clones     — KB0522791: Clones fail due to a bad database connection pool
6. For issues with HTML editor   — KB0522473: HTML Editor strips absolute links and makes them relative to site root
7. For issues with OpenSSL vulnerability   — KB0538098: OpenSSL Vulnerability(Heartbleed bug) Inquiries
8. For issues with Discovery tables   — KB0522581: Discovery: cmdb_ci_ip_address table causing stalling of discovery
9. For issues with Dublin - KB0535642: Not requiring authentication for WSDL access produces a 403 error for Dublin
10. For issues with the mobile UI - KB0535612: E-signature not supported on the Mobile UI

Remember, if you are having trouble with your instance, be sure to check out the Knowledge Base, ServiceNowProduct Documentation, or search Community.

Coming soon: more variable content!