One of the most popular questions I get from consultants, customers, and prospects focus around understanding SAML 2.0 and how it works for the end user.
I recently created the following video to explain and demonstrate the typical flow between a user's browser, their ServiceNow instance, and the company's Identity Provider during the SAML 2.0 authentication process.
Enjoy the video below:
http://youtu.be/SD7d-ivtmjA
