In this Customer Success Center series blog, we dive deeper into an amazing resource available to you, the ServiceNow Value Calculator.
In recent years, digital transformation has become the main catalyst and business goal for organizational process initiatives. According to Forrester’s Q1 2018 Digital Process Automation Survey, 32% of business and technology decision makers say that accelerating digital business transformation is their top driver for their process improvement initiatives.
During this transformation, organizations are evaluating a variety of cloud-based solutions. They must consider costs, scalability, flexibility, and every other potential impact of the solution on their business. Without knowing the value that these solutions will provide to your business, implementation can feel like a leap of faith. Now, there is a way for your organization to envision the value of your digital transformation in just matter of clicks.
The value calculator
Calculating the value you can achieve with a new solution can be complex. ServiceNow has made it easy, with the ServiceNow value calculator. By answering a few easy questions, the value calculator determines your potential savings with ServiceNow, and provides you with a summary of the value to your organization. All figures calculated are based on metrics collected from ServiceNow customers as part of Forrester Consulting Total Economic Impact™ studies and additive customer interviews conducted in the first three months of 2020, as a commissioned validation on behalf of ServiceNow.
Use the ServiceNow value calculator to quantify how departments like IT, HR, Customer Service, and others can derive value from ServiceNow. First, the calculator gives you the option to select the business areas to calculate value for, ranging from IT Service Management to Human Resources. Then, based off your selections, the calculator asks a number of questions. After submitting your answers, the calculator gives you an approximate value of savings that you can achieve with ServiceNow, and offers you the option to download a Business Value Brief that gives a more detailed explanation of your results. Envision the impact of transforming your organization with ServiceNow—whether it’s by reducing the impact of high-priority incidents in IT or resolving employee inquiries instantly.
Transform your organization with ServiceNow
Built on the Now Platform, ServiceNow’s product portfolio delivers the IT, employee, and customer workflows that matter—with enterprise solutions to help drive every part of your digital transformation. Our solutions are designed to simplify how work gets done. The impact of transforming your organization with ServiceNow can be seen in multiple business areas at the same time, whether it be increased customer retention, improved HR service efficiency, and faster project time to value.
Go use the value calculator and see for yourself the real outcomes that your organization can achieve with ServiceNow.
Read part 1: Achieve successful digital transformation with the Now Value methodology
