Hi everyone,
The Workflow documentation has been rewritten for usability and clarity. The new topic is available on the wiki starting from here:
http://wiki.service-now.com/index.php?title=Workflow_Overview
The PDF book is available here:
http://wiki.service-now.com/index.php?title=Book:Workflow
Feedback is always welcome -- you can leave it here, or you can leave it on the pages themselves using our Ratings block and the Discussion page!
Yours,
Guy Yedwab
Documentation
