Email Notification Dashboard

[SS1510]

Hello ,

In email Notification Dashboard  2 widgets not rendering data as expected: 

• Most opted-out notification
• Top 10 users receiving notifications 
  
  Does anyone has any idea how to check these widgets from backend or how to configure this?

[Dr Atul G- LNG]

Hi @SS1510 

Configure data collection jobs for the email notification dashboard.

Before you begin

Data collection is triggered by configuring and executing jobs, except Run as field all other fields are preconfigured.

Role required: admin or notification_dashboard_admin

Procedure

1. Navigate to All > Platform Analytics Administration > Indicators > Automated Indicators.
2. From Indicators, search for Email Notifications Sent.
3. Select and open Email Notifications Sent.
4. Scroll down and select the Jobs tab.
5. Select and open Daily job to fetch Email Indicator Data and Email Notifications created.
   1. From the Run as field, select the user that has the access to run this job.
   2. Select and hold (or right-click) the form header and select Save.
   3. Select Execute Now
6. Go back to the Jobs tab.
7. Select and open Job to fetch Historical Email Indicator Data.
   1. From the Run as field, select the user that has the access to run this job.
   2. Select and hold (or right-click) the form header and select Save.
   3. Select Execute Now
8. Go back to Indicators, search and select Email Notifications Created.
9. Scroll down and select the Jobs tab.
10. Select and open temporary job for collecting Email Notifications Created.
    1. From the Run as field, select the user that has the access to run this job.
    2. Select and hold (or right-click) the form header and select Save.
    3. Select Execute Now
    Once the jobs are completed and the data is collected, the data is visible in the email notifications dashboard.

[SS1510]

@Dr Atul G- LNG 

Thank you for your response , when i run jobs, now many data are not visible, what reason it could be i am not able to understand

[Dr Atul G- LNG]

Hi @SS1510 

Did you run both the jobs—the schedule and the data collection jobs? I did the same, and it’s working fine for me. If it’s still an issue on your end, I suggest logging a new support case.

[SS1510]

Hello @Dr Atul G- LNG ,

In widget 'Top 10 users receiving most notifications' showing error instead of no data found before executing schedule jobs and after executing schedule jobs. I have attached screenshot , Can you please tell why this is coming, as i have searched i have not find any solution.

Thank you!